August 4, 2017

How to setup Sequential Ringing

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Sequential Ringing enables users to define a “find me” list of phone numbers that are alerted sequentially for incoming calls that match specified criteria. While the service searches for the user the calling party is provided with a greeting followed by periodic comfort announcements. The caller can also interrupt the search to leave a message by pressing a DTMF key. The user must set the number of rings after which the sequence will continue to the next phone number.

How do I set my number to find me over multiple devices?

This can be achieved through the use of sequential ringing located under Call Setup in the HPS systems. Sequential ringing works in the same way a Hunt Group would, in that you can define a set of numbers for an incoming call to try when an incoming call is made to your number.


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Step 1 – Hover over “Users” and then click “List Users”.


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Step 2 – Locate the User you are wanting to set up Sequential Ringing for. You can do this by scrolling through the User list, or you can use the search facility presented on the page. Click the “Edit” button next to the User you wish to set up Sequential Ringing for.


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Step 3 – Click “Call Setup”


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Step 4 – Under the “Incoming Calls” section of the side-menu, click “Advanced” and then “Sequential Ringing”.


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Step 5 – Set the “Enable Sequential Ring” tab to “On”, enter the users telephone numbers and how many rings before you move onto the next number then click “Save”.