August 4, 2017

How to setup Call Paging

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Call Paging is a feature within HPS that allows a user to call numerous users all at the same time with one way audio (i.e. only the caller can speak). This only works if the user has an IP Phone assigned to a user and not a soft client.

Once a call is placed then all handsets set up to receive a call in the call paging group will be answered automatically on loud speaker.


Step 1 – Go to Call Groups and select “Page Group”

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Step 2 – Click “+ Add”

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Step 3 – Select the Site that you want the Call Paging group to be on, enter the name of the group and user name, and how you’d like it to appear on the screen of your HPS device.

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Step 4 – You can now select your “Sending users”. These are you users that can make a call from this group to those “Receiving User” (see next step). Add everyone that you want to be able to send a call page and then “+Add Selected” and once all users are in the right hand table you can click “Continue”.

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Step 5 – You can now select the “Receiving Users”, these will be the people that get the call page when the call page extension is dialled.

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Step 6 – Now you should give the group a unique extension number so that when it is dialled by one of the “Sending Users” a call is initiated to all the “Receiving Users” in the group.

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