August 4, 2017

How to setup Call Notification by Email

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Enables a user to define criteria that cause certain incoming calls to trigger an e-mail notification. If an incoming call meets user-specified criteria an e-mail is sent to the notify address informing the user of the details of the incoming call attempt. A criteria set is based on incoming calling line identity time of day and day of week. Multiple criteria sets can be defined.


Activate or Deactivate Call Notify by Email

Step 1 – From the Users drop down in the menu, select “List Users”.

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Step 2 – Select the user you wish to set up Call Notify by Email for and click “Edit”.

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Step 3 – Select the Call Set Up click, and from the menu that is populated on the right hand side, click “Advanced” under “Incoming Calls” and then click “Call Notify”.

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Step 4 – Using the radio button, select if you want Call Notify by Email on or off. If you select On, you’ll get some more options. You should enter your email address into the Notify Email text box. If you want it to notify you at certain times, you can set up a Schedules and select this by using the “Use call notify on this number only when I’m available”. If you want to be notified by email of a call from a certain number(s) within your directory, you can do this as well by selecting “Notify me only for these numbers” and using the text box and the Add button, or you can search your directory by clicking the directory icon.

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