This will allow you to program keys on the right hand side of your handsets to dial numbers of your choice.
Note: This is applicable only for Polycom 450 & 650 and Cisco 504 and 525.
Step 1 – Hold down any of the button line keys on the right of the handset (not the top two buttons as these are already assigned to your lines) for 5 seconds.
Step 2 – Enter a name using your keypad for this shortkey.
Step 3 – Enter the number that you would like this button to dial. You can use this in conjunction with Shortcodes, so you can create a button which will instantly forward calls to your mobile if you like.
Step 4 – Press “Save” and this will save your short key.
Step 1 – Hold the key down for 5 seconds.
Step 2 – Press options and then select “Delete”.