August 4, 2017

How to listen to your Hunt Groups Voicemail

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Steps to access the Horizon Hunt group mailbox from a Horizon phone on the same company.

  1. Dial the extension of the voice portal
  2. Press star ‘*’
  3. Enter extension of the hunt group
  4. Enter voicemail passcode for the hunt group

The process is slightly different if you dial the Voice Portal DDI externally. You will be prompted to enter the extension number as soon as you dial the voice portal, there is no need to press ‘*’.